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Glossary

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Monster Scooter Parts

<p id="isPasted">The serial number for these mobility units is very important when confirming the compatibility of parts. This number is not just a technical detail; it serves a purpose similar to a VIN on a car. It identifies the specific unit, indicates when it was manufactured and provides various unique details that help ensure accurate part compatibility.</p><p>There are several products for which we require a serial number, such as the ones listed below, but other products might also require a serial number:</p><ul><li>Seat Assemblies</li><li>Motor/Brake/Transaxle Assemblies</li><li>Control Modules</li><li>Speed Potentiometers</li><li>Throttle Potentiometers</li><li>Certain Keys and Key Switches</li></ul>

The serial number for these mobility units is very important when confirming the compatibility of parts. This number is not just a technical detail; it serves a purpose similar to a VIN on a car. It identifies the specific unit, indicates when it was

Why do you need my serial number?

Mobility FAQ

I’m new to the Monster Scooter Parts site, where do I start?

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How do I know if the parts I order will be compatible with my unit?

Do you accept purchase orders?

Can I get a cheaper price for buying in bulk?

Do you price match?

General FAQ

What does the website mean when it says an item says "Special Order?"

When will an item be back in stock?

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Website FAQ

Where can I find my serial number?

AGM vs. Gel Batteries

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Promo FAQ

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How can I find my order number?

When will I receive my order?

How can I check the status of my order?

Why did I not get free shipping on my order?

How do I process a warranty claim?

Why did you cancel my order?

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I placed an order for a special order item, how long will it take?

I placed an order on a 3rd party site, can you help me?

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Order Help

Will I get a refund if I refuse my international order?

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International Orders

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Billing

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Why does my USPS Tracking show in Pre-Shipment?

My FedEx/UPS Tracking number doesn't show any movement?

Shipping

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Account Management

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Can I exchange one product for another?

The part I received is not that part that I ordered. Why would I be charged a restocking fee to return it?

The part I received arrived damaged. Why would I be charged a restocking fee to return it?

I processed a return, but haven't received my refund.

Should I include a return form when sending my order back?

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What are Free Returns?

What information does Monster Scooter Parts collect?

I’m concerned about giving Monster Scooter Parts my credit card. Can I trust your site to be secure?

Why do you need my serial number?Updated 3 months ago