Where is my order?Updated 29 minutes ago
We know how important it is to know when your order will arrive. Monster Scooter Parts works hard to process and ship orders as quickly as possible so you receive your items without unnecessary delays.
🚚 Fast Shipping: Most in-stock orders placed before 5:00 PM Eastern Time (Monday–Friday) ship the same business day, and most deliveries arrive within 3–5 business days after shipment.
Most orders ship from our warehouse in Colorado Springs, Colorado, allowing fast delivery to most U.S. locations.
Shipping Summary
- Ships From: Colorado Springs, Colorado (most orders)
- Order Processing: Same business day if placed before 5:00 PM ET (Monday–Friday)
- Ground Shipping: Most orders arrive in 3–5 business days
- Standard Shipping: Most orders arrive in 4–6 business days
- Expedited Shipping: Faster options available at checkout
Order Processing Time
Most in-stock orders placed before 5:00 PM Eastern Time (Monday–Friday, excluding holidays) ship the same business day.
Orders placed after 5:00 PM ET typically ship the next business day.
Most Ground and Standard Shipping orders leave our facility within 1 business day (Monday–Friday, excluding holidays) after the order is placed.
Estimated Delivery Time
Once your order ships, most deliveries arrive within a few business days.
Ground Shipping: Most deliveries arrive in 3–5 business days
Standard Shipping: Most deliveries arrive in 4–6 business days
Expedited shipping options are also available at checkout for customers who need their order sooner.
Delivery estimates begin after your order ships and may vary slightly depending on your location and the shipping carrier.
Most orders arrive within the estimated delivery window shown above, and many arrive even sooner.
Typical Delivery Timeline
Most orders follow this general timeline:
Order Processing: Same business day or next business day
Transit Time:
Ground Shipping: 3–5 business days
Standard Shipping: 4–6 business days
Most customers receive their order within approximately 4–6 business days after placing their order.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Tracking information is typically updated by the carrier within 24 hours after the package is shipped.
Tracking updates may take up to 24 hours after shipment to appear while the carrier scans the package into their system.
If you do not see tracking updates immediately, please allow a short time for the carrier to scan the package into their system.
Special Order Items
Items marked as “Special Order” may require additional processing time before shipment. Any additional processing time will be noted on the product page.
Some special order items may ship directly from one of our partner warehouses located throughout the United States, rather than from our Colorado Springs facility. When this occurs, delivery times may vary slightly depending on the shipping location and carrier used.
If your order contains multiple items, they may ship from different warehouses and could arrive in separate packages with different tracking numbers.
Delivery Tips
To help ensure smooth delivery, we recommend the following:
- Keep an eye on your tracking information as your delivery date approaches.
- If you will not be home, consider having your order shipped to a secure location such as a workplace or another trusted address.
- Check around your property (front door, porch, garage area, or with neighbors) if a package is marked delivered but not immediately visible.
If your package appears to be missing after delivery, please contact the shipping carrier first to check for additional delivery details. If you still need assistance, our customer support team will be happy to help.
Additional Shipping Information
Shipping time estimates include business days only (Monday–Friday, excluding holidays).
Shipping services typically do not include Saturday delivery unless otherwise specified.
Delivery times may be affected by severe weather, carrier delays, or other transportation disruptions outside of our control.
During busy periods or holidays, processing and delivery times may be slightly longer due to increased carrier volume.